Shipping Policy
Welcome to AMMAZI ! We are thrilled to have you here, and we want to ensure that your shopping experience with us is as smooth and enjoyable as possible. Below, you’ll find all the details about our shipping policy.
Shipping Destinations:
At AMMAZI, we deliver to addresses within India.
Shipping Time:
Once your order is confirmed, please allow 1-2 business days for processing. After processing, your order will be shipped within 5-7 working days. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as natural disasters or public holidays.
Shipping Charges:
We offer free shipping on all orders within India. You won’t have to worry about any additional charges when you shop with us!
Order Tracking:
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.
Delivery Partners:
We work with reliable courier partners to ensure that your orders are delivered to you safely and on time.
Delivery Attempts:
Our courier partners will make multiple attempts to deliver your order in case you are unavailable at the provided address. Please ensure that someone is available to receive the package or provide an alternate delivery address if necessary.
Change of Address:
If you need to change the delivery address for your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes may delay the delivery of your order.
Delivery Confirmation:
Once your order has been successfully delivered, you will receive a confirmation email. If you have any concerns about the delivery of your order, please don’t hesitate to contact us.
Damaged or Missing Items:
In the rare event that your order arrives damaged or if any items are missing, please contact our customer support team immediately. We will work with you to resolve the issue as quickly as possible.
Contact Us:
If you have any questions or concerns about our shipping policy, please feel free to reach out to us at support@ammazi.com. Our dedicated customer support team is here to assist you!
Returns & Refunds policy:
You are entitled to cancel your order within 5 days without giving any reason for doing so.
The deadline for canceling an order is 5 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail Ammazi5832@gmail.com
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 5 days
The goods are in the original packaging
The following goods cannot be returned:
The Return & Refund will not be applicable once the order is processed for the goods which is perishable such as food items, vegetables, & fruits etc.
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Thank you for choosing AMMAZI. Happy shopping!